online FX


An online solution for your global payments

In order to get your money moving quickly, there are two separate steps to be aware of ahead of time. The first step involves determining how to provide us with the funds for your transaction. The second step determines the delivery method in which your beneficiary will receive the funds.


Send Us Your Funds

Sending Funds (to us) Fee Process Time* Description
Bill Pay
$0 1 day Simply add Custom House** to your list of bill payees on your online banking account. (Available at the majority of major Canadian banks and credit unions.)
Direct Debit
$0 3 day Link your checking account to us. We'll withdraw funds when the transaction is booked.
Wire Transfers $0 1 day Initiate a Wire Transfer through your bank. Wire instructions are provided to you at the time you book your transactions. (Sending bank may charge fee.)
* All processing times (for the incoming payment) are subject to change.

**Western Union acquired Custom House in 2009 and owns and operates Custom House as Western Union Business Solutions along with its services under the Western Union name.

Choose Your Delivery Method

We offer a variety of methods in which you may deliver funds to your beneficiary.

Delivery Method (to recipient) Fee Process Time* Description
Electronic Funds Transfer (EFT/ACH) [RECOMMENDED] $2.5 3-5 days Available for select currencies and countries, ACH transfers are an excellent lower-cost option for your less urgent payments. These electronic transfers deposit funds directly into your recipient’s account, but can’t include a “payment reference”.
Wire Transfer $22 1-2 days Available for most currencies and countries, wire transfers are an excellent option for your more urgent payments. These electronic transfers deposit funds directly into your recipient's account, and can include a "payment reference".
Draft (check) $0 10-15 days Mailed as a draft (check) to the address of your recipient. Available in select countries.
Fees may vary based on sender and receiver locations. Please note that the recipient's bank may charge additional fees.